While we try to go over everything we know there’s that oddball material that we haven’t covered. Please email us. We’d love to help.
If you’re using it on suede, take special care to wet the shoe evenly with product, then spray the product evenly (it’s easiest to do this from about a 8 inch distance) and brush down towards the sole, always with the nap, never against. If you see water spots or rough marks, try to brush them out with a clean, dry brush. If water spots persist, wet the whole shoe again, evenly and allow to dry.